A Reputation You Can Trust.
15,000+ five-star verified reviews · 4.9 average quality score · 600+ properties, from our partners and their guests.
Partner testimonials come from the managers and owners Fluffy works for. Guest reviews are what their guests wrote after stays at properties Fluffy cleaned and stocked, with the guest’s own cleanliness rating alongside.
Every Review Here Is Tied to a Clean We Did.
A guest review counts as Fluffy verified when the stay it describes was cleaned and stocked by Fluffy. The cleanliness score is the guest’s own rating, tracked per turnover and per property in FluffyOS, so the average is measured rather than claimed.
Around 1,500 cleans and 300 five-star reviews are added every month. Companies that trust Fluffy with their reputation include Stay Duvet, Royall Stays and IOP Escapes.
From the Managers and Owners We Serve.
"Fluffy transformed our cleaning operations. Their attention to detail and reliability have directly contributed to our improved guest ratings."
"As an out-of-state owner, I need partners I can trust. Fluffy treats my property as if it were their own, giving me complete peace of mind."
"We manage 75+ properties, and Fluffy's scalable solutions have eliminated our cleaning headaches while improving our guest satisfaction scores."
And From Their Guests.
Fluffy verified stay
"Apartment was super clean - smelled fresh as soon as we opened the door! Bed was comfy and towels and sheets all fluffy and white! Fantastic hosts!"
Fluffy verified stay
"This is one of THE cleanest Airbnb's that I have stayed at. The listing is extremely accurate - what you see is what you get. The kitchen has everything you could possibly need. I will recommend The Lady Banks House to all of my friends wishing to visit this beautiful city!"
Fluffy verified stay
"We travel quite a bit and this was by far the cleanest place (hotel or house) we have ever stayed in. Loved the bedding. Our family has pet allergies and we usually sneeze our way through a STR vacation. But not this time. Will definitely be back."
Fluffy verified stay
"Great location, spotless. Very responsive to our request for sheets for the pullout sofa, delivered within 15 min of the request of a Friday night! I was impressed."
Fluffy verified stay
"My husband and I plus our two friends totally enjoyed our stay. The unit couldn't have been nicer, cleaner and more comfortable! The beds, linens, pillows were the best. Will definitely stay there again when we return to Charleston."
Fluffy verified stay
"The beach cottage is adorable. It was sparkling clean with the softest towels and sheets. 3 short blocks to the beach. Loved everything about it!"
Fluffy verified stay
"The linens were super clean, it felt like a hotel stay! Overall very clean, comfortable, and felt very safe in the neighborhood."
"Our trip to Charleston had many highlights and our stay at this 18th Century Kitchen House was one of them… Both upstairs beds were very comfortable with ample bedding, pillows, and the two updated bathrooms were pristine with towels and toiletries provided."
Fluffy verified stay
"We had an absolute blast staying at the Coastal Caviar! The space itself was incredibly clean, well appointed and updated… Definitely one of the most comfortable stays we've had at Airbnbs."
Real reviews from verified guest stays at properties cleaned and stocked by Fluffy. Six years, 15,000+ five-star reviews.
Reviews, Answered.
Where do the guest reviews come from?
From guests who stayed at properties Fluffy cleans and stocks for its partners. A review is shown as Fluffy verified when the stay it describes was cleaned by Fluffy, and the cleanliness rating shown is the guest’s own.
What does the 4.9 average quality score mean?
It is the average guest cleanliness rating across stays Fluffy cleaned, tracked per turnover and per property in FluffyOS, our client portal. Around 300 new five-star reviews are added every month.
Are the partner testimonials from real clients?
Yes. They are from managers and owners Fluffy works for, shown with initials rather than full names. Companies that trust Fluffy include Stay Duvet, Royall Stays and IOP Escapes.
Where can I leave a review for Fluffy?
On Google, on Fluffy’s Facebook page, or by writing to [email protected]. Google reviews are the ones most people read first, so if you have two minutes, that is the place. If a clean ever misses the standard, tell us first: it is re-cleaned free, and we would rather fix it than read about it.
Reviews from managers and owners we work for are the ones that matter most to the next person deciding. Google first, if you can.
Guests forgive a lot, but never a dirty room. Partner with Fluffy and make five-star cleanliness the default your reviews are built on, backed by our free re-clean guarantee. No excuses, just results.
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