One Team for Housekeeping and Laundry, Savannah to the Outer Banks.
Fluffy is a housekeeping and laundry company for short-term rentals, vacation rentals and boutique hotels. It is based in Mount Pleasant, South Carolina, runs its own laundry facility in North Charleston, and has cared for 600+ properties from Savannah, Georgia to the Outer Banks of North Carolina over six years.
Every turnover runs a supervisor-inspected 75-point checklist with photo proof, scheduled automatically from the client’s booking calendar through FluffyOS. Clients are hosts, property managers and hotels rather than private homeowners, and a clean that misses the standard is re-cleaned free.
- What
- Turnover cleaning, housekeeping and commercial laundry for hospitality
- Clients
- Short-term rental hosts, property managers and boutique hotels, including Stay Duvet, Royall Stays and IOP Escapes
- Office
- 75 Port City Landing, Suite 110, Mount Pleasant, SC 29464
- Laundry facility
- North Charleston, SC
- In business
- Six years
- Team
- 80+ trained teammates
- Properties
- 600+ across the Southeast coast
- Service area
- Charleston metro, Myrtle Beach and the Grand Strand, Hilton Head and Bluffton, Savannah and Tybee, the Golden Isles, Wilmington and Cape Fear, the Outer Banks
- Standard
- Supervisor-inspected 75-point checklist with photo proof on every clean
- Guarantee
- Free re-clean if a turn misses the standard; no long-term contract
- Turnover cleaning
- From $150 per turnover, a flat rate set after a walkthrough
- Linens
- Hotel-quality linens from $35 per guest turn
- Software
- FluffyOS client portal, synced with Airbnb, Vrbo and PMS calendars
- Response
- Quote within one business day; same-day turns on as little as 3 hours’ notice
- Support
- 24/7 partner support
- Phone
- (843) 268-8511
You Shouldn't Have to Chase Your Cleaning Company.
When property managers call us, we hear the same three frustrations. Fluffy was built to end them.
"I never get a straight answer on turnover day."
A dedicated account manager and a 24/7 partner channel: real answers on schedules, changes, and urgent requests. You're never left waiting, day or night.
24/7 partner support"Every clean is a different clean."
Every visit runs the same 75-point checklist, closed out by a supervisor inspection with photo documentation. If a clean ever misses the mark, we re-clean it free. No excuses.
Free re-clean guarantee"My guests arrived before the cleaners did."
We integrate with your booking calendar and confirm each property as it goes guest-ready, with same-day turnovers on as little as 3 hours' notice for last-minute bookings.
Synced to your calendarTwo Services. One Accountable Partner.
Boutique hotels, vacation rentals, short-term rentals, property developers. End-to-end cleaning and linen solutions, tailored to each.
Guest-ready turnovers and stayover cleans for hotels and vacation rentals, every visit to the same 75-point standard.
See housekeeping →
Pickup, processing, and delivery from our advanced Charleston facility. A 5-step process that returns linens pristine, on schedule.
New: Linen Subscription from $35 per guest turn See laundry →Six Years of Proof, and Counting.
Around 1,500 cleans and 300 five-star reviews added every month, and counting. Every clean supervisor-verified, every review earned.
Your Partnership Journey.
Tell us about your portfolio and where your current cleaning solution is letting you down.
We walk your property on-site and build a customized service plan, checklist, and linen program.
Transparent pricing, then a baseline deep clean and booking-calendar integration so cleans land on the right day.
Cleans and laundry run on your calendar, with supervisor inspections and regular reviews to keep improving.
Fluffy Verified
The Fluffy Verified Standard.
Our exclusive assurance program: every clean is supervisor-inspected, photo-documented, and backed by a free re-clean guarantee, so your property exceeds guest expectations every single stay.
Trusted by Charleston's Top Hosts.
"Fluffy transformed our cleaning operations. Their attention to detail and reliability have directly contributed to our improved guest ratings."
"As an out-of-state owner, I need partners I can trust. Fluffy treats my property as if it were their own, giving me complete peace of mind."
"We manage 75+ properties, and Fluffy's scalable solutions have eliminated our cleaning headaches while improving our guest satisfaction scores."
The Southeast Coast, Covered.
From downtown hotels to barrier-island rentals, coverage runs the Southeast coast: Savannah and the Golden Isles up through the Grand Strand to Wilmington and the Outer Banks, anchored by our North Charleston laundry facility, with our office in Mount Pleasant.
Just outside these areas? Ask us. Routes expand regularly.
Working With Fluffy, Answered.
What does Fluffy do?
Fluffy provides turnover cleaning, housekeeping and commercial laundry for short-term rentals, vacation rentals and boutique hotels. One team handles the clean, the linens and the restock, inspects the property against a 75-point checklist and confirms it guest-ready with photos.
Where is Fluffy located, and where does it operate?
The office is at 75 Port City Landing in Mount Pleasant, SC, and the laundry facility is in North Charleston. Crews cover the Charleston metro, from Downtown and Mount Pleasant to Isle of Palms, Folly Beach, Kiawah and Edisto, plus Myrtle Beach and the Grand Strand, Hilton Head and Bluffton, Savannah and Tybee, the Golden Isles, Wilmington and the Outer Banks.
Do you work with individual Airbnb hosts or only property managers?
Both, along with boutique hotels. A host with one property and a manager with 75 get the same 75-point checklist, the same supervisor inspection and the same FluffyOS portal. Fluffy serves hospitality properties rather than private homes.
How does scheduling work?
FluffyOS reads your booking calendar from Airbnb, Vrbo or your property management system, so turnovers are scheduled the moment a reservation lands. Back-to-back bookings and same-day turns are flagged automatically, and you watch each clean progress in your own portal.
Do you supply linens and restock consumables?
Yes. Hotel-quality linens are delivered with each turnover from our North Charleston facility, and the Fluffy Linen Subscription prices them per guest turn by property size, from $35. Consumables are restocked to the par levels you set.
What happens if a clean misses the standard?
It is re-cleaned free. Every clean is supervisor-inspected against the 75-point checklist and photo-documented before it is marked guest-ready, and anything damaged or missing is reported with photos the same day.
How do I get started?
Request a quote and we reply within one business day. Most partners start with a no-obligation trial clean on a single property, with no long-term contract.
Let's Get Your Properties Guest-Ready.
Schedule a discovery call, or trial us on a single property with no long-term obligation.
Quote within one business dayNo long-term contractFree re-clean guarantee