Fluffy Turnover Standard v1.0: 75-Point Turnover Checklist
Property: ____________________________ Date: ____________ Cleaned by: ____________________ Inspected by: ____________________
1. Before the crew arrives
- 1.01Booking confirmed against the calendar: checkout time, check-in time, same-day flip or not
- 1.02Access confirmed: door code, key location, gate pass, parking and where to load
- 1.03Par levels to hand: how many sheets, towels, rolls and bottles this property holds
- 1.04Previous turnover report read, including anything flagged as damaged or missing
- 1.05Linen and consumables loaded for this property before leaving, not collected en route
2. Entry, living and dining
- 2.01Entry swept and washed; sand and grit removed at the threshold
- 2.02Floors vacuumed and mopped, including under furniture edges and along baseboards
- 2.03Rugs vacuumed both sides of the pile; edges straightened
- 2.04Upholstery checked for stains and crumbs; under and behind cushions cleared
- 2.05Cushions reset and plumped; throws folded
- 2.06Remotes, switches, handles and thermostats disinfected
- 2.07Tabletops, shelves and console surfaces cleared and wiped
- 2.08Windows and glass doors free of marks at eye level; sills wiped
- 2.09Decor, books and games returned to their places
- 2.10Nothing of the previous guest left anywhere in the room
3. Kitchen
- 3.01Refrigerator emptied of guest food, shelves and drawers wiped, seals cleaned
- 3.02Freezer checked and wiped; ice tray or maker cleared
- 3.03Oven interior wiped; racks and door glass cleaned
- 3.04Stovetop, burners and knobs degreased; hood filter checked
- 3.05Microwave cleaned inside and out, including the turntable
- 3.06Dishwasher emptied, filter checked, interior wiped, door seal cleaned
- 3.07Coffee maker emptied, rinsed and reset; pods or filters restocked
- 3.08Toaster crumb tray emptied
- 3.09Sink and drain scrubbed; faucet and sprayer polished
- 3.10Countertops and backsplash cleaned to the wall
- 3.11Every cabinet and drawer opened and checked, not assumed
- 3.12Crockery, glassware and cutlery counted against par and spot-checked for residue
- 3.13Bin emptied, liner replaced, container itself washed
- 3.14Floor swept and mopped, including under the toe-kick and behind the bin
4. Bedrooms
- 4.01All bed linen stripped and bagged, not reused
- 4.02Mattress protector checked for stains; replaced if marked
- 4.03Mattress and base checked underneath and between for left items
- 4.04Beds made hotel-style with fresh linen, corners square
- 4.05Pillows plumped, matched and cased; decorative pillows placed
- 4.06Headboard wiped, including the underside edge
- 4.07Nightstands cleared, wiped, drawers checked and emptied
- 4.08Lamps, switches and charging points wiped and tested
- 4.09Wardrobes and drawers opened, emptied and wiped; hangers counted to par
- 4.10Mirrors and glass cleaned at eye level
- 4.11Under the bed checked and vacuumed
- 4.12Floors vacuumed to the edges; hard floors mopped
5. Bathrooms
- 5.01Toilet cleaned inside, outside, behind, and the underside of the seat and hinges
- 5.02Shower and tub scrubbed including the drain, and hair removed
- 5.03Shower glass cleared of water marks; door track cleaned
- 5.04Grout and tile checked at floor level and in corners
- 5.05Sink, drain and overflow cleaned; faucet polished
- 5.06Vanity surfaces cleared and wiped; drawers and cabinets checked
- 5.07Mirror cleaned with no streaks at eye height
- 5.08Extractor fan grille checked for dust
- 5.09Fresh towels to par, folded and placed; used towels removed
- 5.10Toilet paper restocked to par, with a spare visible
- 5.11Soap, shampoo and amenities restocked to par and wiped clean
- 5.12Bin emptied, liner replaced, container washed
- 5.13Floors washed including behind the door and around the toilet base
- 5.14Nothing of the previous guest left in a cabinet or on a shelf
6. Outdoor spaces
- 6.01Porch, piazza or deck swept; furniture wiped
- 6.02Outdoor cushions checked, brushed and reset
- 6.03Grill cleaned, grease tray emptied, gas or charcoal level checked
- 6.04Outdoor dining surfaces and rails wiped
- 6.05Hot tub checked, and reported if it needs servicing before arrival
- 6.06Pool area cleared of debris; furniture reset
- 6.07Bins put out or returned according to the collection day
- 6.08Entry path, steps and outdoor lighting checked and clear
7. Final pass, before it is called ready
- 7.01Every room re-entered and looked at from the doorway, the way a guest sees it
- 7.02Smell checked in every room, especially bathrooms and the kitchen
- 7.03Air conditioning or heating set to the arrival setting
- 7.04All lights, lamps and switches tested; bulbs replaced if out
- 7.05Wi-Fi details, house manual and welcome material present and correct
- 7.06Windows and doors closed, and locks checked
- 7.07Consumables cross-checked against par one final time
- 7.08Anything damaged, missing or needing repair recorded with a photo
- 7.09Photos taken of each finished room as it was left
- 7.10Report submitted the same day, not the next morning
- 7.11Property locked and access returned as agreed
- 7.12Guest-ready confirmation sent before check-in time
Based on the Fluffy Turnover Standard v1.0 by Fluffy, www.fluffychs.com/turnover-standard, licensed CC BY 4.0 · (843) 268-8511
